We understand that things happen unexpectedly, we respectively ask for as much notice as possible if you are having to cancel your booking. We have a 48 hour cancelation policy. If you cancel within the 48 hour window unfortunately you will be charged 50% off the treatment cost.
If you fail to show for your appointment 100% of the treatment cost will be charged.
If you are going to be late for your appointment we please ask that you call us and let us know. your time is very important to us and we always try our best to accommodate everyone as much as possible. We don’t want a knock on effect for the next clients appointment. If you are going to be more than 10 minutes late and we are unable to accommodate you we will have to reschedule your appointment. This may go down as a no show and there for charges 100% of the treatment cost.
Training Academy Deposit
Deposits are required upon booking your course. Deposits are non refundable. We will try our best to accommodate if sufficient notice is given.
Please make us aware if you are unhappy with anything before you leave the salon. Refunds will not be given no matter the circumstance, you will be invited back in for us to rectify the problem.
Thank you for your understanding, OMG! xo